Case study
Transforming Sales Culture at Scale
The Challenge
Elavon, a leading global payments company within the U.S. Bank group, needed to equip its North American Revenue Team to drive scalable, consistent growth. Leadership recognised that to achieve this, they needed to transform the sales culture – from the ground up and the top down.
The Solution
Together, we launched Altitude – a bold, digital-first flagship sales development programme designed to align, engage, and upskill every part of the revenue organisation. Altitude included:
- Blended learning journeys accessible via a digital platform
- Differentiated tracks for Managers, Leaders, Executives, and non-sales teams
- Gamification and live sessions to build engagement and momentum
- Manager and leader accountability embedded into the rollout
- Peer-sharing and collaboration through digital sales rooms.
Altitude wasn’t optional, it was organisational.
The Result
- 1,000+ participants from the wider sales community – including Managers, Leaders & Execs
- 1100% ROI recorded
- +10.5% increase in average Closed Won Opportunities
- +20.6% improvement in 12-month rolling forecast
- 25,000+ hours of learning completed in just 6 months
- 92% strongly agreed it was a worthwhile investment
- 94% demonstrated behaviour change (measured via 180° feedback)
- Brandon Hall Award for excellence in sales performance – recognising the programme’s
- 92% strongly agreed it was a worthwhile investment
What Our Clients Are Saying
“Partnering with Flame Learning has been phenomenal! Our organization has achieved tremendous success since our partnership and collaborative effort on our award-winning flagship sales methodology program, 'Altitude’”
Interested in achieving similar results?
We’d love to explore how we can support your team. Get in touch to start a conversation.
